Terms of service
Overview
This website is operated by Khaya by Anne Adams. Throughout the site, the terms “we,” “us,” and “our” refer to Khaya by Anne Adams. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein.
These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all terms and conditions, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.
Products & Availability
Many Khaya pieces are made by hand in small batches or produced to order. As a result, quantities may be limited and availability may change without notice.
We reserve the right to discontinue products, limit quantities, or refuse service at our discretion.
We make every effort to display product colors, textures, and finishes as accurately as possible. However, due to differences in screens and the handmade nature of our work, variations may occur.
Handmade Nature of the Work
Each Khaya object is individually handmade. Slight variations in color, texture, dimensions, glaze, and surface are part of the character of the work and are not considered defects.
Pricing
All prices are listed in U.S. dollars and are subject to change without notice.
We reserve the right to modify or discontinue products or services without prior notice.
Orders & Billing
We reserve the right to refuse or cancel any order placed through the site. In the event that an order is modified or canceled, we may attempt to notify you using the contact information provided at checkout.
You agree to provide current, complete, and accurate billing and shipping information for all purchases made through our store.
Shipping & Delivery
Shipping timelines provided on the website are estimates only and may vary depending on production schedules, carrier delays, or circumstances outside our control.
Once an order has been transferred to the shipping carrier, Khaya by Anne Adams is not responsible for delays, lost packages, or damages caused during transit. Please refer to our Shipping Policy and Returns & Refunds Policy for additional information.
Intellectual Property
All content on this website—including text, images, product designs, graphics, logos, and visual materials—is the property of Khaya by Anne Adams and may not be reproduced, copied, distributed, or used without prior written permission.
Third-Party Services
Certain content, services, or links available on this website may direct you to third-party websites or platforms. We are not responsible for the content, policies, or practices of any third-party services.
Limitation of Liability
Khaya by Anne Adams shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of this website, our products, or services.
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the United States and the State of Pennsylvania.
Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting changes to this page. Continued use of the website following any changes constitutes acceptance of those changes.
Contact
Questions regarding these Terms of Service may be directed to: